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Please be extra vigilant!

13th April 2017

Music Shops Alert!

More credit card fraud.

Brittens Music has been subject to a fraudulent transaction involving a saxophone which was requested to be sent by mail order. When we processed the card transaction, the details (postcode, address) all matched. The delivery address was the same as the card address, so there was no real reason to suppose that this was a fraudulent transaction, and the saxophone was duly despatched on Tuesday 11th April. On Wednesday 12th April we took a call from Santander to say that the card holder was disputing the transaction.

We tried to intercept the delivery, but unfortunately it was too late. On checking with the courier company, the driver says the consignment was signed for OUTSIDE the property by a man but using the name that we’d sent the sax to. (Pippa Perrier).

Please be aware that there is someone, or a group of people who appear to be pulling stunts like this – apparently we are not the first victims.

The sax is a new, boxed YAS280, serial number WZ44940. It was sent to Pippa Perrier at an address in Southampton.

Kim Thornewell

Brittens Music

Grove Hill Road

Tunbridge Wells



01892 526659 (shop)

01892 559312 (direct dial)

6th April 2017

Unbelievably, yet more saxophones have been stolen from ! Please see attached list of the 43 instruments stolen.

Message from Amy Pilcher.

It is with great sadness I find myself emailing you again to say we have had another burglary at Please find attached a list of everything that has been taken. Any enquiries/information can be addressed to either;  or


Many thanks for your continued help,



Amy Pilcher
Service Technician

Sussex: 01892 662533 (opt 1)
London: 01892 662533 (opt 2)

Stolen instrument list:

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